Policies

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We are extremely delighted to be your clothier and sincerely appreciate your patronage. Our goal is to provide outstanding service delivery/satisfaction to our clients.

Therefore, it is important to inform you of some of our key etiquettes which we strictly adhere to. 

As follows;

1. NO REFUND, NO EXCHANGE!!!

2.  A 60% deposit is required at the time fabrics are brought in and accepted, and balance being paid at pick up on our agreed date. (If you’re from out of  town, full payment will be required). Kindly note , this is what guarantees a place in our schedule  

3. $50 consultation fee is charge.                                                  

 -Bride/ Bridal party consultation is fixed at $100.                              

 -Prom Consultation is fixed at  $50. 

These charges DO NOT go towards your dress. The fees are paid before consultation starts for these two categories. 

4. It’s imperative that when you’re coming to us, to  wear the proper under garments or we will NOT be able to measure you. (No sports bra or baggy lothes etc ).

5. We ask that you be specific and detailed about the style you want made. After deposit is paid, we will not accommodate a change of style.

6. We will NOT take your measurements if you don’t   have your fabric on hand. If we have to take your measurements without your fabric, it will come with a $50 charge. 

7.  When you bring your fabric and a deposit is made , if you later change your mind about using our services, there will be a $50 deduction from your deposit for inconveniences. 

8. Turnaround is set at three to five weeks from drop off day, except during a busy schedule which will be communicated. 

9. If you have to send in your measurements, kindly make sure they are ACCURATE . We will not bear ANY responsibility with regards to incorrect measurements after outfit is made. 

10. If you’re sending fabric to us from out of town, you are responsible for shipping the fabric back to you. 

11. All express services  comes with a 60% additional charge.  

 12. Payment methods

    ✓    Cash

   3✓    Zelle (tomilolagbemi@dootfashion.com)

    ✓    Cash app (9293653262)

    ✓    PayPal 

 12. We do not bear any responsibilities for fabrics that remain with us beyond 30 days without payment or any mutual agreement.